The firm has established alliance partnerships with Adobe, AWS, Google Cloud Platform, Microsoft, GE Digital, HPE, Oracle, Salesforce, SAP and others. A key specialty is the company’s cybersecurity and privacy practice, which guides businesses through business transformation while building connected ecosystems that deliver a high level of data protection.
Wipro has developed a platform called HOLMES, which assembles AI and automation, including advanced robotics, to create sophisticated digital solutions. The firm holds more than 1,600 patents that are integrated into customized client solutions. The company has established worldwide Innovation Centers and Digital Pods designed to fuel innovation and co-innovation. It also operates a $100 million venture fund that seeds startups and extreme innovation to its clients. Wipro has a Industry 4.0 initiative that focuses on integrating emerging and advanced digital technologies into manufacturing. This includes IoT, real time analytics and augmented and virtual reality.
BetterWorld Technology, LLC is an IT managed services provider. Located in Reston, Va., with additional offices in Chicago and Atlanta, their team of over 10 serves small and midmarket businesses in industries such as nonprofit, healthcare, and business services. Additional services include IT strategy consulting, IT staff augmentation, and cybersecurity. They were founded in 2003.
From the above, it is clear that a managed service provider does not just help with technology adoption. They also help to monitor the ongoing spending and lessen the danger of introducing new technologies. While the market is already witnessing an increase in capital spending on the cloud and businesses managing IT services, it is evolving by itself.
A managed IT services provider (MSP) is most often information technology (IT) services provider that manages and assumes responsibility for providing a defined set of services to its clients either proactively or as the MSP (not the client) determines that services are needed. Most MSPs bill an upfront setup or transition fee and an ongoing flat or near-fixed monthly fee, which benefits clients by providing them with predictable IT support costs. Sometimes, MSPs act as facilitators who manage and procure staffing services on behalf of the client. In such context, they use an online application called vendor management system (VMS) for transparency and efficiency. A managed service provider is also useful in creating disaster recovery plans, similar to a corporation's. Managed Service Providers tend to prove most useful to small businesses with a limited IT budget.
Managed IT services allow businesses to delegate their IT operations to an expert third-party organization that specializes in handling these responsibilities. These third-party organizations, known as Managed Service Providers (MSPs), are responsible for the entirety or portions of a business’ IT systems, as agreed upon in a Service Level Agreement (SLA). IT equipment is typically procured by the client, and depending on the SLA, Managed Service Providers may provide round-the-clock monitoring, issue resolution and reporting, and more.