For many businesses, IT support is little more than an afterthought—and it’s not until a problem prevents people from doing their jobs that anyone realizes proper tech support isn’t in place. TELECO Help Desk is designed for one thing only—to provide best-in-class service and support to our clients, so you can enjoy peace of mind knowing that the right help is just a phone call away.
It’s no secret that driving an in-house IT team towards success takes a ton of time and effort whether you’re a small-to-medium sized business (SMB) or a large conglomerate that holds a prominent market share in your industry. Thankfully, no matter the size of your business or the size of your market share, you can leverage a managed IT service provider (MSP) to handle the work and the risk of IT services for your organization. Let’s review some of the top benefits of managed IT services for business and how you can supplement your organization with those services.
At TELECO, we believe every company deserves world class security to protect their data from threats both inside and out. We safeguard email, network, data and applications with innovative solutions that grow and adapt with our customers progress. TELECO recognizes that IT services can vary among business types and sizes. We offer customized solutions with structured pricing and ensure information systems will continue to run securely and efficiently.
Managed IT services allow businesses to delegate their IT operations to an expert third-party organization that specializes in handling these responsibilities. These third-party organizations, known as Managed Service Providers (MSPs), are responsible for the entirety or portions of a business’ IT systems, as agreed upon in a Service Level Agreement (SLA). IT equipment is typically procured by the client, and depending on the SLA, Managed Service Providers may provide round-the-clock monitoring, issue resolution and reporting, and more.