Thank you for shining a light on this systemic vulnerability. I don't think organizations realize that, in many ways, they inherit the security of their service providers. As another commenter noted, the RMM is overdue for radical reinvention. Security-minded MSPs may need to think about delegated access to customer environments, privileged access workstations, or other methods for remotely administering customer environments without that big fat one-to-many target that RMM represents. I think the MSP tooling ecosystem is general is problematic - MSPs design for scale and efficiency (making them an economical option for customers as opposed to hiring internally), but do I really want my password manager integrated into my RMM? Maybe not... There's a lot of market share out there waiting for MSPs that can develop real cybersecurity maturity.
SugarShot provided IT consulting and help desk services for a non-profit. The client felt they did not need an in-house person doing IT, but they needed a help desk they could call when they needed assistance. SugarShot is a help desk for the client; they manage servers and services, provide troubleshooting services, and they serve a variety of other functions. The client has been satisfied with the company’s work, and they feel that the company has helped move their cybersecurity forward.

Le MSP s'appuie généralement sur une solution informatique qui dans la majorité des cas, se contente de dématérialiser les processus qui existaient au format papier sans les optimiser. Ces MSP ne sont pas forcément éditeurs de la solution et dépendent donc d'un tiers pour réaliser leurs prestations. L’expertise et la valeur ajoutée sont alors réduites.
Streamliner Consulting developed software for a bank. They advised the client on a number of improvements that could be made to their various systems, then developed software that allowed the client to automatically transfer data between their different databases and applications. The client was happy with the work and says that the software moved data faster and more accurately than a person could. 
2020 has seen a steady and continued trend of continued attacks against MSPs. Unfortunately for many SMBs, they have been brought into a new reality: They are included as victims by inheritance through their use of MSPs, often through no fault of their own. These SMBs are stuck in an ultimate catch-22. As they are far too small to effectively invest in their own IT management, partnering with an MSP makes sense. Yet this partnership can be fraught with new risks, many of which the SMB sector itself doesn't fully recognize.
At TELECO, we believe every company deserves world class security to protect their data from threats both inside and out. We safeguard email, network, data and applications with innovative solutions that grow and adapt with our customers progress. TELECO recognizes that IT services can vary among business types and sizes. We offer customized solutions with structured pricing and ensure information systems will continue to run securely and efficiently.
Thought Leadership: These firms typically offer thought leadership as well as labs and innovation centers that allow a business to gain access to expertise and resources that might otherwise be unavailable. This might include knowledge of Internet of Things (IoT) systems, AI and machine learning, robotics, and a more integrated digital framework that supports innovation and change. If your organization is looking to harness the full power of digital technology, it’s vital to understand how a services firm can guide you along the journey.
We work with IT professionals in medium and large organisations, who have problems achieving the level of IT service they desire. We provide proven IT solutions and services, which enable them to deliver a reliable IT service to their organisation … Virtualization, Azure, Backup & Recovery, Cybersecurity, DaaS, Data Storage ... VMware Enterprise, Kaspersky Gold, Intel Platinum, HPE Silver, HP Platinum, Fujitsu ... Aidan Groom
By sharing your IT burden with an external team, you enable your employees to focus solely on their core expertise and enable them to truly contribute to your business. The workload is reduced which in turn help employees focus on more activities like tapping the new market for sale and expansion. Outsourcing the IT services as provided by external companies can benefit organizations and their employees for better control over its new operations.

MSPs are quick to iron out a cyber response plan to identify and mitigate all threats quickly which helps to stymie the attack and salvage your data. The MSP’s plan will also include notifying the appropriate authorities in the event of a data breach. Lastly, MSPs can also assist you in training your employees to prevent a security lapse of great proportions.


And if you don’t have a complete IT team already versed in data backup services, you’ll benefit even more. That’s because all our managed network solutions include a full team of experts taking care of your individual network. We’ll monitor and identify events, provide analysis to root out problems and help you take appropriate action to keep things secure.

They can easily handle the heavy lifting when it comes to IT system administration. IT managed services are offered in a full suite of services including monitoring, management, backups, support and critical situation management. Most IT companies are looking to hire a company for the work which holds years of experience and expertise on technical skills.


Insights Success is the Best Business Magazine across the globe for enterprises. Being a progress-driven platform, it focuses distinctively on emerging as well as leading companies, their reformative style of conducting business and ways of delivering effective and collaborative solutions to strengthen market share. Here, we talk about leaders’ viewpoints & ideas, latest products/services, etc. Insights Success magazine reaches out to all the ‘C’ Level professional, VPs, Consultants, VCs, Managers, and HRs of various industries.
Headquartered in Westchester, Ill. and founded in 2010, Middleground Technologies is an IT services provider that works with mid market and enterprise companies in the health care, legal, manufacturing, business services, and financial service industries. Their team of 15 provide IT management, cloud consulting, and cybersecurity services to clientele.
HCL Technologies is based in Noida, Uttar Pradesh, India. HCL’s focus on agile and lean intersects heavily with technologies involving digitalization, analytics, cloud, IoT and automation. HCL has adopted a methodology called Mode 1-2-3. It aims to guide businesses through a process of optimizing core services, adopting next generation services, and adopting products and platforms that unleash innovation and disruption.
A growing business may require you to delegate more IT tasks to your lower-level IT associates, but that might not be the best solution if you’re wanting the finished tasks to be of equal to better quality than you would personally perform. Instead of giving these employees an opportunity to fully focus on their most relevant or primary tasks, they end up reverting into roles that they don’t want to fill. If you want your employees to benefit from better time management and become more efficient, you should rely on a remote IT services provider who can take care of all your IT requirements. 

They can easily handle the heavy lifting when it comes to IT system administration. IT managed services are offered in a full suite of services including monitoring, management, backups, support and critical situation management. Most IT companies are looking to hire a company for the work which holds years of experience and expertise on technical skills.

The firm has a scientific community that assembles 150 top researchers, engineers and others within the firm to provide a cross-functional approach to digital innovation and disruption. Atos is among only a few IT services providers that operate a quantum computing advisory group. It specializes in developing quantum machine learning algorithms and producing next generation architectures and quantum safe cryptography. It operates a complete programming and simulation environment for software development, education and training. The firm boasts an impressive array of partners, including Google Cloud, Dell EMC, VMware, Microsoft, RSA, SAP, Cisco, AWS, Oracle, Citrix, Salesforce, IBM, F5, Juniper Networks and HP.

We offer more than IT support, we offer a partnership and a promise that we will work with you to improve and maintain your technology. We aren't your standard IT company who are just there to fix a problem, we are a nerdy but friendly team and … Web Hosting, GCP, Email Security, Dynamics 365, Domain Hosting, Data Storage ... Microsoft Gold, Google, Dell, ConnectWise Thomas Jeffs
At the outset of enterprise computing, information technology services and management was on a break/fix basis, meaning that computer systems were only managed by an expert when they did not work, necessitating a technician to fix it. This technician may also have been the person who built and/or installed the computer system, due to the proliferation of small IT shops that specialized in this small-scale client services at the time.
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