Key areas of focus include digital innovation and transformation; developing specific digital services applied to areas such as engineering, digital manufacturing and digital customer experience; and technology operations that span automation, infrastructure, application development and maintenance, testing and end-user services. With 16 worldwide centers devoted to applied innovation, Capgemini has established itself as an R&D leader. These facilities allow clients to experiment, develop and test technology in a highly controlled setting. Capgemini’s strategic philosophy revolves around the four key dimensions: value, risk mitigation, capability optimization and organization alignment.
A managed IT services provider (MSP) is most often information technology (IT) services provider that manages and assumes responsibility for providing a defined set of services to its clients either proactively or as the MSP (not the client) determines that services are needed.[26][27] Most MSPs bill an upfront setup or transition fee and an ongoing flat or near-fixed monthly fee, which benefits clients by providing them with predictable IT support costs. Sometimes, MSPs act as facilitators who manage and procure staffing services on behalf of the client. In such context, they use an online application called vendor management system (VMS) for transparency and efficiency. A managed service provider is also useful in creating disaster recovery plans, similar to a corporation's. Managed Service Providers tend to prove most useful to small businesses with a limited IT budget.[28]
The commoditization of basic managed services has compelled managed services providers to differentiate their offerings. One popular direction is managed security services. Customers increasingly demand IT security assistance from their service providers. Accordingly, services providers are developing managed security services practices or partnering with security vendors to provide cybersecurity services.
Highlander Computing Solutions aims to improve business performance and efficiency through the provision of industry leading I.T. and Telecoms to businesses throughout the UK. Regardless of your technology platform we have trained account managers … VoIP, Azure, Backup & Recovery, CRM, Cybersecurity, Data Storage ... VMware Enterprise, IBM, Huawei, HPE Silver, HP Silver, Fujitsu ... Robert Massie
We deliver IT solutions, services, support, training and exams to organisations of all sizes that require true technical expertise to meet their goals. Our comprehensive portfolio provides our customers with a competitive edge. We have a proven … Web Development, Backup & Recovery, Cybersecurity, DaaS, Data Storage, Email Security ... VMware Enterprise, Citrix, Dell Gold, EMC² Gold, HP, HPE ... Simon Gammon
Freestyle IT are a specialist Technical Consultancy, delivering IT Support, Solutions and Services. For 15 years we’ve been providing customers with infrastructure solutions, which facilitate success for their business. Established in 2002 … VoIP, Backup & Recovery, Colocation, Data Storage, Hyper-convergence, IaaS ... WatchGuard, Aruba, Cisco Select, Citrix Silver, Dell Gold, EMC² Gold ... Warwick Everett
Marlabs Inc partnered with a bank in order to develop digital solutions for product implementation. The client wanted software that would help align the organization's product capabilities with their business requirements. Marlabs Inc created multiple software functions, including a digital lending solution in order to meet the client's needs. The client was impressed with the efficiency and quickness that the team at Marlabs Inc displayed when finishing the complex project. 
The Bengaluru, India company has a presence across six continents. It offers consulting and business process engineering services along with IT integration and management expertise across most major industries. Wipro’s primary focus is analytics and AI, application management, cloud and infrastructure services, digital operations and platforms and product engineering. Wipro was listed as a “Leader” on Gartner’s Magic Quadrant for Public Cloud Infrastructure Professional and Managed Service Providers 2019.
Choosing the right IT services firm is paramount. Finding the right fit means understanding what a particular company offers, how your firm’s processes fit with the vendor’s model, and ensuring that adequate quality assurance and service level agreements (SLAs) are in order. Quality and performance metrics are crucial for holding a provider accountable and ensuring you’re your organization receives the agreed upon attention and level of service.
Freestyle IT are a specialist Technical Consultancy, delivering IT Support, Solutions and Services. For 15 years we’ve been providing customers with infrastructure solutions, which facilitate success for their business. Established in 2002 … VoIP, Backup & Recovery, Colocation, Data Storage, Hyper-convergence, IaaS ... WatchGuard, Aruba, Cisco Select, Citrix Silver, Dell Gold, EMC² Gold ... Warwick Everett
In a managed service arrangement, the managed service provider retains responsibility for the functionality of the IT service and equipment, and the customer typically pays a monthly fee for receipt of the service. There are many different types of managed IT service offerings, but the idea behind all of them is to transfer the burden of maintaining IT from the customer to a service provider. In an effective managed services relationship, a customer benefits from predictable pricing and the ability to focus on core business concerns rather than IT management chores.
As a Managed IT Services Provider, we offer 24/7 business IT support and services to customers with global presence from our Nottingham, Sheffield and London offices. We are an award winning, rising star in the mid-market Managed Service Provider (… VoIP, Hosted Exchange, Email Security, Data Storage, DaaS, Cybersecurity ... Veeam, Cisco Premier, Datto, HPE, Meraki, Microsoft Gold ... Steve Robinson

The Plano, Texas-based firm is a relatively new player in the services space. It was formed in 2017 following the merger of CSC and HPE’s Enterprise Services division. The company offers end-to-end IT services and managed services in over 70 countries. The focus is heavily on integrating the cloud, analytics and mobility to unleash innovation and change.
IDE Group is a specialist Managed Service Provider with a broad portfolio of IT services and technology solutions that deliver cost-effective IT transformation and a safe and secure route to the Cloud; reduce the cost of owning and supporting IT … VoIP, Bare Metal, Colocation, Cybersecurity, Data Storage, Email Security ... Zerto, Citrix Silver, Datto, Dell, EMC², Fortinet Silver ... Andy Ross
This study mainly helps understand which market segments or Region or Country they should focus in coming years to channelize their efforts and investments to maximize growth and profitability. The report presents the market competitive landscape and a consistent in depth analysis of the major vendor/key players in the market along with impact of economic slowdown due to COVID.

Another benefit to managed IT services is a greater opportunity for security expertise and successfully enacted security policies. MSPs work with standards such as PCI compliance day in, day out, and should be able to steer your organization within the parameters and regulations it needs to adhere to. For some organizations, especially in finance, healthcare, educations, and other industries, this type of regulatory compliance is mandatory for the IT portion of their business, and requires the expertise and experience that a managed service provider can offer. MSPs can mitigate risk in this way while assuring that the experts in charge of your IT operations are always up to date on the latest information, technologies and processes that will keep your infrastructure working efficiently and successfully into the future.
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