"The biggest thing for me is that, while I'm away from the office and working on other projects, I haven't had to worry about the network. There have been a couple of occasions where issues happened, and [TPx Communications] has been able to resolve them without my involvement, other than just being notified. As far as I'm concerned, that does everything that I want it to do." — IT Systems Manager, Audio-Visual Company


With the advent of cloud computing, managed IT services have also evolved to include cloud services. Service providers, for example, may focus on infrastructure as a service (IaaS), providing managed public cloud services in conjunction with cloud providers such as Amazon Web Services (AWS), Google and Microsoft. Service providers may also market managed platform as a service (PaaS) offerings or partner with software as a service (SaaS) vendors such as Salesforce in the CRM space and ServiceNow in the service management market.

A managed IT services provider (MSP) is most often information technology (IT) services provider that manages and assumes responsibility for providing a defined set of services to its clients either proactively or as the MSP (not the client) determines that services are needed.[26][27] Most MSPs bill an upfront setup or transition fee and an ongoing flat or near-fixed monthly fee, which benefits clients by providing them with predictable IT support costs. Sometimes, MSPs act as facilitators who manage and procure staffing services on behalf of the client. In such context, they use an online application called vendor management system (VMS) for transparency and efficiency. A managed service provider is also useful in creating disaster recovery plans, similar to a corporation's. Managed Service Providers tend to prove most useful to small businesses with a limited IT budget.[28]
Having access to an MSP ensures that your organization will get the dynamic answers you need to solve your most complex IT problems at a moment’s notice. MSPs will also monitor, identify, and diagnose an IT issue before it escalates into a severe problem quickly, thereby reducing IT downtime and other expensive problems. By constantly monitoring your system, MSPs can catch warnings and handle them before a major problem develops, which improves productivity and keeps your network out of hot water.
Delivering effective and reliable IT solutions and support to businesses throughout the UK for 32 Years. Successful businesses demand stable, efficient, technically sound and well supported IT … VoIP, Backup & Recovery, CRM, Cybersecurity, Data Storage, Dynamics 365 ... VMware Enterprise, Veeam Silver, Sophos Gold, Nimble Storage, Microsoft Gold, HPE ... Matt Kingsley-Williams
Red Key Solutions is an IT solutions provider based in White Plains, N.Y. They were founded in 2002 and have a team of 15 employees. They specialize in IT strategy consulting, IT managed services, and cloud consulting to help their clients manage everything from long term strategy to getting past the little tech roadblocks that every company experiences as they grow.

NexusTek’s Managed IT services and IT consulting team will skillfully assist your technology needs including remote workforce planning, MultiValue support and services, disaster recovery plan development as well as various other IT projects that are vital to the success of your business. As one of the top IT services, cloud services and cyber security companies in the nation, we have the experience and expertise to help you meet your objectives.


Typically when partnering with a MSP, that organization will offer you a roadmap; this might be a one, three, or five year plan depending on your needs. This roadmap will have certain IT issues that may come up over time written into it, whether they be small issues or larger ones. That way there are no surprise expenses. With an individual IT employee, this luxury isn’t there. For instance you may at some point need to replace an entire server, which is a huge expense for your company. With a MSP, your roadmap will have a solution for this built into it. This is going to eliminate a lot of stress, headaches, and budget stretching on your part. All while saving you from the downtime that prevents you from running your business effectively, efficiently, and productively.
Our comprehensive managed services are a fixed-rate IT support program—including 24/7 monitoring, preventative maintenance, and proactive IT solutions—that ensures consistent up-time for your business. Why spend the time and money on an entire IT staff? Our managed services plans are both affordable and reliable and will provide you with all the solutions you need to run an effective and efficient IT environment.

Another benefit to managed IT services is a greater opportunity for security expertise and successfully enacted security policies. MSPs work with standards such as PCI compliance day in, day out, and should be able to steer your organization within the parameters and regulations it needs to adhere to. For some organizations, especially in finance, healthcare, educations, and other industries, this type of regulatory compliance is mandatory for the IT portion of their business, and requires the expertise and experience that a managed service provider can offer. MSPs can mitigate risk in this way while assuring that the experts in charge of your IT operations are always up to date on the latest information, technologies and processes that will keep your infrastructure working efficiently and successfully into the future.
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