What’s included in these services depends on you and your business. It’s more like a customized service to fit your needs. You may have certain IT needs already spoken for by an in-house employee, but need the larger issues to be taken care of by a MSP. Alternatively, you may have no options in-house for your IT responsibilities, in which case they can take over everything for you. It’s the peace of mind that MSPs provide that is so valuable to a business owner.
Offloading Tasks: Part of the appeal of an IT services firm or MSP is offloading rote tasks and time-consuming processes. This helps an organization step away from tactical tasks — a.k.a. “keeping the lights on” — to more strategic endeavors. As a result, it’s important to ask vendors how they can help your enterprise become more strategic — and understand how they plan to make this happen.
RSI Security is the nation’s premier cybersecurity and compliance provider dedicated to helping organizations achieve risk-management success. We work with some of the world’s leading companies, institution and governments to ensure the safety of their information and their compliance with applicable regulation. We also are a security and compliance software ISV and stay at the forefront of innovative tools to save assessment time, increase compliance and provide additional safeguard assurance. With a unique blend of software based automation and managed services, RSI Security can assist all sizes of organizations in managing IT governance, risk management and compliance efforts (GRC). RSI Security is an Approved Scanning Vendor (ASV) and Qualified Security Assessor (QSA).
Since the average cost of a data breach for American companies is just a hair over $7.91 million, that most likely would represent a sizable chunk of available resources for a small business. Of course, these are just the direct costs. This doesn’t include the indirect costs that come from losing customers, vendors, board members, etc. which can cost your company in lost revenue and employee morale.

The firm designs and builds out specialized solutions in several key areas, including: software-a-solution (SaaS), infrastructure-as-a-service (IaaS), and cloud integrations and subscriptions. These include partnerships with Microsoft, IBM, Adobe and Google. CDW offers expertise in developing and deploying AI services as well as other emerging technologies. The company offers customized cybersecurity solutions.


You provided clear explanation as to what managed services are exactly, and why a company would need to utilize them. Digital Maelstrom is an example of an MSP that serves as the third-party for businesses to utilize in order to manage their technology duties. Many of our clients are small to medium-sized as stated in the article. Thanks for posting!
Having a secure and properly maintained network is critical to your business operations. We provide network security that includes router and firewall configuration, managed switch installation, wireless access point deployment, as well as data and voice network cabling. Properly securing your network involves sophisticated security testing and hardening to protect your data and your user’s privacy.
Acora is a strategic IT Services Provider that enables dynamic midsize businesses to compete and win in the digital economy. Whilst the primary focus of Acora is outsourcing services, which we deliver through multi-year contracts, we also offer … VoIP, Backup & Recovery, CRM, Cybersecurity, DaaS, DevOps ... VMware Professional, Cisco, Citrix, Dell, HP, HPE ... David Rabson

Exigent Technologies was initially hired by a law firm as a security consultant, before moving on to also take on IT managed services. Exigent Technologies takes care of hardware and software renewals, handles firewalls and antivirus tools, and manages desktop rollouts, even as it also vetted a document management system and implemented a remote access system. As a result, the client has been able to stay ahead of hackers and phishing scams seeking to grab the client's privileged information.


All businesses operate in a complex landscape of regulation and legal requirements. Staying on top of this and ensuring that you are compliant can be a huge headache. We can support you by ensuring you adhere to government regulations and other requirements. As IT specialists, our knowledge can help you avoid the legal, financial, and reputational risks of failing on compliance.
Related to its strength in compliance, Deloitte has a deep commitment to cybersecurity. This focus on IT security is of course of perennial importance given the array – and complexity – of security concerns created by cloud computing. This ranges from which employees can access a company’s cloud deployment to what information can be stored in the cloud, and (again) what regulations govern that data’s storage. Additionally, Deloitte’s OpenCloud Cloud Management Platform (CMP) acts to streamline and automate process any number of cloud deployments, from hybrid to private to multicloud.
Now in its sixth year, the MSP50 UK annual list recognizes top performing Managed Service Providers across the United Kingdom. For the 2020 award, the entire selection process has been redesigned in order to better spotlight those MSPs who excel over several critical areas, such as support services, customer satisfaction, market growth, certifications, and innovation. All named MSPs below have a proven track record of delivering premium IT Services and cloud-based solutions in the UK.
Longi Engineering worked with a healthcare provider to assist with the process of upgrading to SharePoint 2013. Longi ensured that the client's data was successfully preserved and transitioned between the two systems. Additional support included a sophisticated backend customization. Longi Engineering is currently providing a consistent level of maintenance and support projects.
Ciklum is a software engineering and solutions company headquartered in Kyiv, Ukraine, with offices in the UK, Denmark, Spain, Belarus, and the U.S., and more. With about 3,000 employees, Ciklum not only specializes in software engineering but also provides e-commerce and mobile app development, application testing, IT strategy consulting, and staff augmentation. Their clients range from large multinational companies to fast-growing startups working toward an IPO.

At TELECO, we believe every company deserves world class security to protect their data from threats both inside and out. We safeguard email, network, data and applications with innovative solutions that grow and adapt with our customers progress. TELECO recognizes that IT services can vary among business types and sizes. We offer customized solutions with structured pricing and ensure information systems will continue to run securely and efficiently.
The commoditization of basic managed services has compelled managed services providers to differentiate their offerings. One popular direction is managed security services. Customers increasingly demand IT security assistance from their service providers. Accordingly, services providers are developing managed security services practices or partnering with security vendors to provide cybersecurity services.

The company has a vast network of partners in place, including Adobe, AWS, Cisco, HPE, IBM, Informatica, Oracle, SAP, SAS, Siemens, Tableau and VMware. TCS has developed a Connected Intelligence Platform that allows businesses in consumer-facing industries to design highly targeted engagement solutions that make available data in real time from their company, the IoT, and third parties.

At TELECO, we specialize in infrastructure design and implementation. Our certified technicians can assess your new or existing location and plan the layout of all your cabling to support any new system you are deploying. From retail, multi-location chains all working together to a simple upgrade of your existing telephone and network cabling, we do it all!
The right managed IT services for small business can help your company rest easy knowing that you have a professional team of experts to rely on for anything IT-related. If you ever find that your IT team isn’t as efficient as you would like them to be or you’re stuck having to lay off some of your IT team to make ends meet, it might be time to look into a managed IT service provider (MSP).

With the advent of cloud computing, managed IT services have also evolved to include cloud services. Service providers, for example, may focus on infrastructure as a service (IaaS), providing managed public cloud services in conjunction with cloud providers such as Amazon Web Services (AWS), Google and Microsoft. Service providers may also market managed platform as a service (PaaS) offerings or partner with software as a service (SaaS) vendors such as Salesforce in the CRM space and ServiceNow in the service management market.
Streamliner Consulting developed software for a bank. They advised the client on a number of improvements that could be made to their various systems, then developed software that allowed the client to automatically transfer data between their different databases and applications. The client was happy with the work and says that the software moved data faster and more accurately than a person could. 
A growing business may require you to delegate more IT tasks to your lower-level IT associates, but that might not be the best solution if you’re wanting the finished tasks to be of equal to better quality than you would personally perform. Instead of giving these employees an opportunity to fully focus on their most relevant or primary tasks, they end up reverting into roles that they don’t want to fill. If you want your employees to benefit from better time management and become more efficient, you should rely on a remote IT services provider who can take care of all your IT requirements. 
Properly managing today’s complicated computer and network solutions can prevent substantial downtime and possible catastrophic financial loss. Designing the best solution to access, store, protect and share your data is what TELECO does best. We have certified network engineers and technicians with the experience to provide our customers with an optimal solution.
Indusa is an IT services company headquartered in Oakbrook Terrace, Ill.; they also have offices in Ahmedabad, India, and Pune, India. Founded in 1989, they have about 330 employees that do custom software development, ERP consulting & SI, CRM consulting, enterprise app modernization, and IT managed services. Indusa serves midmarket clients in a variety of industries. 
Key areas of focus include digital innovation and transformation; developing specific digital services applied to areas such as engineering, digital manufacturing and digital customer experience; and technology operations that span automation, infrastructure, application development and maintenance, testing and end-user services. With 16 worldwide centers devoted to applied innovation, Capgemini has established itself as an R&D leader. These facilities allow clients to experiment, develop and test technology in a highly controlled setting. Capgemini’s strategic philosophy revolves around the four key dimensions: value, risk mitigation, capability optimization and organization alignment.
Key areas of focus include digital innovation and transformation; developing specific digital services applied to areas such as engineering, digital manufacturing and digital customer experience; and technology operations that span automation, infrastructure, application development and maintenance, testing and end-user services. With 16 worldwide centers devoted to applied innovation, Capgemini has established itself as an R&D leader. These facilities allow clients to experiment, develop and test technology in a highly controlled setting. Capgemini’s strategic philosophy revolves around the four key dimensions: value, risk mitigation, capability optimization and organization alignment.

If your IT staff is starting to get stretched too thin because of one too many early morning IT emergencies, it might be time to look outside your organization for a solution to your IT woes. Instead of dealing with increased downtime on projects that lead to lower productivity across the organization (other departments can’t work if a part of the network is unavailable), you can remove the stress and potential for problems with an MSP. 
This leaves your company off the hook having to hire when you’re in an area of need. Especially since qualified cybersecurity experts that work well with your in-house team can be tough to find and secure, it makes more sense to hire an MSP instead of constantly worrying about hiring all the time. Let’s look at some more great benefits of MSPs for business:
For businesses that need to increase productivity by doing more with less, or want to support business growth, we provide business IT services that make technology a positive asset for your organisation. Unlike many traditional resellers, we make … VoIP, Cybersecurity, DaaS, Data Storage, Email Security, Hyper-convergence ... VMware Premier, IBM, HPE Gold, HP Gold, Forcepoint, f5 Silver ... Scott Dodds
MSPs are quick to iron out a cyber response plan to identify and mitigate all threats quickly which helps to stymie the attack and salvage your data. The MSP’s plan will also include notifying the appropriate authorities in the event of a data breach. Lastly, MSPs can also assist you in training your employees to prevent a security lapse of great proportions.
Choosing the right IT services firm is paramount. Finding the right fit means understanding what a particular company offers, how your firm’s processes fit with the vendor’s model, and ensuring that adequate quality assurance and service level agreements (SLAs) are in order. Quality and performance metrics are crucial for holding a provider accountable and ensuring you’re your organization receives the agreed upon attention and level of service.
HCL Technologies is based in Noida, Uttar Pradesh, India. HCL’s focus on agile and lean intersects heavily with technologies involving digitalization, analytics, cloud, IoT and automation. HCL has adopted a methodology called Mode 1-2-3. It aims to guide businesses through a process of optimizing core services, adopting next generation services, and adopting products and platforms that unleash innovation and disruption.

The firm has a scientific community that assembles 150 top researchers, engineers and others within the firm to provide a cross-functional approach to digital innovation and disruption. Atos is among only a few IT services providers that operate a quantum computing advisory group. It specializes in developing quantum machine learning algorithms and producing next generation architectures and quantum safe cryptography. It operates a complete programming and simulation environment for software development, education and training. The firm boasts an impressive array of partners, including Google Cloud, Dell EMC, VMware, Microsoft, RSA, SAP, Cisco, AWS, Oracle, Citrix, Salesforce, IBM, F5, Juniper Networks and HP.
MSPs utilize a broad range of IT expertise to resolve issues efficiently. Unlike break/fix providers, MSPs can employ the latest processes and software to proactively monitor endpoints, keeping systems up-to-date and preventing issues before they arise. Managed IT services are also available 24x7x365, allowing end users to take nights and weekends off while the MSPs do the heavy lifting on tasks and processes done after hours.
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